vetprac

Dr Tania Banks at Wagga Wagga CSU

Last time we featured Dr Tania Banks in our VetPrac blog she was about to relocate from UQ in Gatton to CSU in Wagga Wagga, rural NSW. Let’s hear from Tania about how life and work have changed since the move. You were looking forward to living close to the gym and...

Setting Clear Expectations

How do you maximise the best return on your education? Both culturally AND financially… What key leadership principles are required to successfully implement lasting change? What changes do YOU need to make in order for your practice to reach its full...

Money Talks and So Should We

“Like it or not (mostly not) talking money is the vet care team’s responsibility – from the estimate of costs of care through to the actual payment.  The discussion can vary and be fraught with guilt, awkwardness and no eye contact, to being too clinical and...

Have You Ever Had A Colleague Trash Talk A Client?

“Have you ever worked in a setting where staff would act one way towards clients, yet bag them out as soon as they leave? Telling them one thing to their face: “you’re doing your best for Fluffy”, but turning around and telling colleagues “I can’t believe Mr...

Building Dreams… Meet Dr Cathy Warburton!

Cathy wrote about why someone would need a wellbeing coach on our blog in December 2016. Recently I caught up with Cathy and found out what she’s been doing in both work and play. I discovered that Cathy is a huge giver; she believes that personal achievements are...

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