Tag Archives: veterinary relationships

Faced With Demanding, Kooky or Different Clients?

Dear Colleagues,

So many of us take calls from clients who become “John’s clients” or “Cathy’s clients” or “Nicole’s clients”. These are people who are sometimes demanding or kooky or different… And so many of us get frustrated with our work colleagues for a million different reasons and find ourselves worrying if we gave the right advice or made the right decision for our patients. And even if you feel

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Have You Ever Had A Colleague Trash Talk A Client?

“Have you ever worked in a setting where staff would act one way towards clients, yet bag them out as soon as they leave? Telling them one thing to their face: “you’re doing your best for Fluffy”, but turning around and telling colleagues “I can’t believe Mr Bloggs isn’t going to pursue treatment, people like that really shouldn’t have a dog.” Or worse.

You might feel like you’re taking the

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