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Money Talks and So Should We

“Like it or not (mostly not) talking money is the vet care team’s responsibility – from the estimate of costs of care through to the actual payment.  The discussion can vary and be fraught with guilt, awkwardness and no eye contact, to being too clinical and abrupt about the whole thing.

It’s easy to talk about set-price services, like a vaccination, and more difficult when there’s a case in hospital

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