Tag Archives: customer complaints

Faced With Demanding, Kooky or Different Clients?

Dear Colleagues,

So many of us take calls from clients who become “John’s clients” or “Cathy’s clients” or “Nicole’s clients”. These are people who are sometimes demanding or kooky or different… And so many of us get frustrated with our work colleagues for a million different reasons and find ourselves worrying if we gave the right advice or made the right decision for our patients. And even if you feel

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