Get Trained, Get Confident

Five Communication Mistakes We Make With Clients Without Even Realising

We communicate all the time, right? Speaking to each other is simple, right? Then why, oh why, can some of our conversations go so wrong? Because communication in healthcare is a skill, and one that you can work on everyday.

Here are 5 common mistakes we make in the clinic without even knowing it.

1. Interrupting. You have less than 30 seconds to speak to your GP before they interrupt you

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Meet Dr Mark Billson

With the VetPrac Ophthalmology Workshop fast approaching, let’s focus on Dr Mark Billson, whose career in veterinary ophthalmology began with researching bovine eye disease. Mark, together with Dr Martyn King and Dr Edith Hampson, will help you see many aspects of ophthalmology more clearly at the VetPrac Ophthalmology Workshop on February 8-9, 2018.

Dr Mark Billson has been a Specialist in Veterinary Ophthalmology for 18 years and has practised at

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VetTips: Ophthalmology

Tip 1:
Pupillary responses to light, the menace reflex, the ‘dazzle’ response and even the ability to respond to a moving object in the visual field do not measure vision. Instead, they evaluate the integrity of certain neuroanatomical pathways. All these can be present yet the patient may still be unable to avoid obstacles or navigate.
Tip 2:
It is vital to the success of surgery to identify the cause of the entropion.

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Seeing Things Eye to Eye…Meet Dr Martyn King

Back in the mid 1980’s as a recent graduate, Dr Martyn King didn’t always see “eye to eye” with his senior veterinary associates when they were managing ophthalmic cases. 

He sensed that there must be better ways to treat many of these cases, and began a long journey towards specialisation which initially involved reading, and then moving to the UK. Martyn has worked full time in veterinary ophthalmology since 1994, and

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VetTips: Ossability Cruciate Repair

Tip 1:

Patients will commonly present with medial meniscal disease secondary to cranial cruciate ligament (CCL). Meniscal disease is uncommon in patients with partial CCL ruptures or no cruciate disease.

Tip 2:

TTA was first described by Maquet in 1976 to reduce patellofemoral contact pressure in human knees with patellofemoral pain. TTA has never been used in humans as a treatment for cranial cruciate ligament (CCL) insufficiency. The concept of TTA being

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So You Think You’re An Ophthalmology Genius?

…but are you really?

Click here to take the quiz to see whether you have earned yourself bragging rights…

If you want to refresh your skills in Ophthalmology, join us at the Ophthalmology workshop coming up on 8-9th February at the University of Queensland, Gatton Campus. Places are filling up fast so sign up today!

Diagnosing and treating ocular and peri-occular conditions quickly and effectively is vital to saving the vision and

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Who and what is Knight Benedikt??

Every day Knight Benedikt helps veterinarians across Australia and New Zealand provide quality animal care, with the right equipment that’s essential for optimal performance and positive outcomes. Our focus on orthopaedic technology for veterinarians means that you can trust our products for even the most demanding orthopaedic procedures.

Established in 2010 by two veterinarians,Vince Frank and Matt Knight, Knight Benedikt has grown rapidly to become one of

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The General Practice Surgeon With Extraordinary Abilities… Meet Dr Abbie Tipler

Meet Dr Abbie Tipler – she’s an educator joining VetPrac in 2018 and will make her “debut” assisting Dr Brent Higgins at the OssAbility Stifle system workshop at UQ Gatton on February 9-10, 2018. Abbie is a fellow Kiwi, who moved to Australia to find warmth, as she only likes cold weather if there’s snow nearby. Abbie has 2 young children which keep her very busy, as well as

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Merry Christmas from Ilana and the VetPrac team!

Dear Colleagues,

I’m floating with happiness!

Its that time of year where everything gets reflected upon and I just wanted to take a moment to tell you how appreciative I am of you.
I can imagine that some readers to this might roll their eyes. “She doesn’t know me, how can she appreciate me?” Well, let me try to explain.

At the moment, I’m not a practicing vet and I feel a little

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Don’t delay – start today! You can change a habit of a lifetime.

There is a lot to say about the culture of workplaces and the impact that the workplace can have on the mental health and well-being of its workers. This talk is absolutely true and if you would like a summary article reviewing the research on creating mentally healthy workplaces, please click here. But there is something even worse than an unhealthy workplace culture… and I am going to go

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